Help & recovery
Keep your records clear.
ShowMargin is in private beta. Support is handled by the same operator as The Reselling Blueprint; the products and purchases are separate.
Contact supportInclude “ShowMargin” and the failed action. If an error shows a request ID, include it. Never send passwords, API secrets, access tokens, or card details. No response-time or personal-call guarantee is offered.
Common recovery steps
Sign-in: open ShowMargin in your browser and select Sign in with ChatGPT. Use your own account. If a previous sign-in link failed, start again from the product page.
Save failed: keep the form open and retry. Success appears only after the server confirms a write. If the record changed elsewhere, reload it and review your edit.
eBay sync busy: order and inventory refreshes share your account safely. Inventory waits automatically when another sync is running. Review sync details for unresolved orders; a finished refresh does not mean all financial adjustments are reconciled.
CSV import interrupted: resume from the last confirmed batch. Reimporting stable order-line IDs updates existing records. Keep the original source CSV.
Wrong cost or stock count: correct the inventory record and review the affected order. Historical sale costs stay unchanged until explicitly reviewed.
Disconnected marketplace: reconnect using the official authorization page. Existing records remain in your account.
Payment failed or subscription ended: update payment details through Manage billing. Your existing records remain readable and exportable; writes may be paused.
Account or data deletion: contact support from your account email. Ownership must be verified before deletion. Export your records first.